FAQ

1. Why did you change your website from All Things Cricut to Cartridges and More?
2. How long will it take for me to receive my order?
3. Do you ship internationally?
4. Is this site secure (or, is my information secure)?
5. These prices are low. Are these items used or refurbished?
6. Every item is marked with “USD”. Does that mean it’s a used item?
7. Hey! Your site won’t let me register! What’s the deal?
8. Yesterday I saw a particular product, but today it’s gone! What’s going on?

Why did you change your website from All Things Cricut to Cartridges and More?
Cartridges and More still represents everything we did at All Things Cricut—and more! Not only are we still providing the best prices online for Cricut® cartridges and machines, we are also bringing in more top craft products and accessories to meet all your needs. With this exciting transition we are proud to reintroduce Crafty Kimber to the world of crafting! Crafty Kimber will be doing a series of weekly blogs, projects, and tips & tricks for Cartridges and More! Subscribe to our blog to get all the latest information about Cartridges and More!

How long will it take for me to receive my order?
The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time – for an item is the time from when you submit your order to when the item leaves our warehouse. Our typical processing time is only 1 day. If you order over the weekend, then Monday is considered the 1 day processing time.

Shipping time – is from when the item leaves our warehouse to when it arrives at your door. We’ve worked hard to bring you the best shipping rates possible. We’ve found that USPS first class mail is quick, and provides us with a tracking number in the rare event your order does not arrive when expected. Most orders shipped to any address in the USA will arrive within 3-5 business days from the date the order leaves our warehouse. It’s our goal to have your purchases shipped and delivered quickly – as we know you’re excited to use your purchases!

Do you ship internationally?
We ship worldwide! Many of your questions have been about the cost of shipping to a different country. To find out what the actual postage/shipping costs will be for any given order, simply add the items you’d like to purchase to your cart. Click “View My Cart” at the top of the website. The shopping cart page will automatically calculate your shipping costs. To ensure accuracy, click the link (green text) called “Actual Shipping”. Enter your information, and the system will calculate the best shipping option (or options) for you.

Is this site secure (or, is my information secure)?
Yes! Look for the padlock icon during the checkout process–it’ll be there. We employ SSL technology to ensure your browsing safety. Another easy way to check is to make sure that the web address begins with https:// rather than the normal http://. Note: The lock icon does not appear on the shopping cart itself, but does appear before any personal information is collected.

These prices are low. Are these items used or refurbished?
These items are all brand new in the box, direct from the manufacturer. We neither stock nor sell used or refurbished equipment. If we ever do, those items will be clearly marked as such.

Every item is marked with “USD”. Does that mean it’s a used item?
It does not. We sell only new items. “USD” simply stands for “U.S. Dollars”, and is in place to assist our international customers with calculating item prices.

7. Yesterday I saw a particular product, but today it’s gone! What’s going on?
Items are removed from inventory when they are sold out. We do not allow back-ordering of items, and will not until we are absolutely sure that we may reliably get items back in stock once sold out.